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Our services

Whether it’s everyday tasks, social activities or giving your family a break, we give you more room to breathe and a better quality of life. All our services are provided under §§ 36 and 45 SGB XI.

A Michel Dienstleistungen staff member walking beside an older woman during an egg-and-spoon race

Companionship and everyday support

Someone at your side
Walks, going to events, doing things together
Help around the house
Cleaning, cooking, shopping, laundry
Keeping your mind active
Board games, reading, reading aloud, conversation
Help with technology
Help using devices and care aids

A break for family carers

Support by the hour
We take over the caring for an agreed number of hours
Respite care (Verhinderungspflege)
We step in at short notice when the main carer can’t be there
Advice and support
Information on care benefits, applications and care aids, plus care counselling
A Michel Dienstleistungen staff member hanging curtains with a smiling older woman in her living room
Three cheerful older people on an outing, laughing and holding up their skewers

Leisure and social life

Group activities we organise
Seniors’ club, games afternoons, outings
One-to-one support from experienced staff
Going with you to the doctor, sharing a hobby
Making new friends
Meeting people your age, or people who share your interests

Qualified care counselling

Counselling visit under § 37.3 SGB XI

If you are cared for at home and receive care allowance (Pflegegeld), you must have a counselling visit at regular intervals. We come to you, and your care insurance (Pflegekasse) covers the cost.

Book an appointment
  • Care level 1

    Optional

    You are entitled to one visit every six months

  • Care levels 2 to 5

    2× a year

    Required: once every six months. At care levels 4 and 5, every three months if you wish

As of 2026

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